The rapid advancement of artificial intelligence (AI)—a broad field aimed at creating intelligent machines capable of performing tasks typically requiring human intelligence—has transformed various sectors of the economy, and local government is no exception. From automated customer service chatbots to predictive maintenance of infrastructure, AI has the potential to transform the way local governments operate and serve their constituents. As local governments navigate the implementation and use of AI in government operations, municipal officials must understand both the opportunities and risks.

Read the new blog post to learn more about the use of generative AI and how to minimize your entity’s risk.