Concerns about the spread of coronavirus (COVID-19) in our communities are certainly on everyone’s mind. We want to assure you that the continuity of service to our members is our top priority along with the health and safety of our employees and yours. Here are some of the things we’re doing:
We’re limiting some of the travel that we would otherwise invite or ask you to do. Your community’s needs and the safety of your first responders are more important.
We can certainly deliver individualized training in a webinar format at any time, as long as that’s a format that works for you.
We’re making ourselves fully remote-capable here at CIRSA in case there are individual or community circumstances that result in travel restrictions. You’ll still be able to reach us in all of the ways you do currently. You can still call the general CIRSA number, and all calls will be routed to the person you need to speak to. To avoid any delay, though, use the employee’s direct dial number; you should be able to find it on the employee’s email signature. You can use the dial-by-name directory when you get the auto attendant, or just leave a general voice mail; general voice mails will be routed promptly to the employee or department you’re seeking, too.
We know that our members are on the front lines of community services and support, especially during adversity. We will continue to provide you with the coverages and services you need so that we can stay Safer Together during this challenging time.