Member Recruitment & Retention Specialist

The Colorado Intergovernmental Risk Sharing Agency (CIRSA), based in Denver, Colorado, is seeking a highly organized, detail-oriented professional who possesses member engagement and insurance industry experience, ideally in the self-insurance pooling sector.

CIRSA is a self-insurance pool that specializes in providing property/liability and workers’ compensation coverage and risk management services for municipalities and affiliated public entities across the state of Colorado.

CIRSA is a forward-thinking employer that values a strong work/life balance. This is a hybrid position. Occasional office presence (in Denver) is required, as is travel across the state of Colorado. (approx. 40%). This position allows work-from-home or the flexibility to work from our Denver office.

Reports to: Communications & Engagement Manager

Supervisory role: None

This position will be responsible for the following:

• Recruitment of New Members: This role involves working with the Communications & Engagement Manager and the underwriting and finance teams to research and conduct outreach to potential new members for CIRSA’s property/casualty and workers’ compensation pools. The position will assist prospective members in completing applications and gathering necessary documentation, while coordinating with CIRSA’s in-house General Counsel to confirm eligibility requirements. Additionally, the role will monitor BidNet for Requests for Proposals (RFPs) and coordinate submissions, as well as recruit non-member entities to use CIRSA’s à la carte risk management services.
• Member Retention Activities: This role will collaborate with the Communications & Engagement Manager to identify, establish and implement member retention activities in view of CIRSA’s goals of achieving full member retention and high levels of member satisfaction. These efforts include monitoring and assessing developments that indicate the need for retention efforts and developing plans to ameliorate member retention risks.
• Member Visits: This role will collaborate with the Communications & Engagement Manager to visit members in-person or virtually. During these visits, this position will communicate coverage and rating changes, introduce new programs, verify that contact information is current, and address detailed policy and coverage questions from members located throughout Colorado.
• Data Entry: This role will collaborate with other team members to ensure CIRSA’s database (Origami Risk) is up to date. This role will collaborate with other team members to verify and process members’ access requests to the CIRSA’s website and claims portal (Origami Risk).
• Risk Management Content: This role will leverage insights from member visits, other events and industry research to collaborate with internal Risk Management professionals on the creation of engaging content for various platforms, including in-person events, webinars, email campaigns, newsletters, and blogs.
• Attendance at CIRSA Risk Management Events: This role will involve traveling to regional seminars and safety courses hosted or sponsored by CIRSA, where the aim is to effectively communicate CIRSA’s diverse offerings and their benefits to members and potential members.

What you bring to CIRSA:

• 3-4 years of experience in public entity pooling, insurance underwriting, risk management, municipal safety or risk management, or a related field.
• Strong oral and written communication skills. Proper English usage, editing, spelling, grammar, writing styles, and punctuation. Ability to effectively and efficiently communicate both verbally and in writing.
• Experience with the government RFP and procurement processes and submission of proposals; (a plus)
• Advanced knowledge of underwriting and risk management principles;
• Strong analytical skills – ability to translate financial data, actuarial information, and coverage information into layperson terms and presentation materials;
• Creativity and adaptability;
• Associate in Risk Management (ARM) (a plus);
• Knowledge of Adobe Creative Suite or Canva (a plus) for designing promotional materials;
• Proficiency with computers, especially MS Office, Origami Risk and DOMO (a plus);
• A valid driver’s license, as travel is required (up to 40%); and
• Ability to lift 40lbs.

Why you want to work here:

At CIRSA, we recognize that our outstanding staff is the backbone of our organization. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families. Current benefits include:

• Flexible work arrangements, including work-from-home options
• 401(a) match of 10 percent
• 28.5 days of PTO & 13 paid holidays per year
• Medical, Dental, and Vision Insurance – high-deductible health plans for individuals and families/domestic partnerships
• Fully funded Health Savings Account
• Voluntary 457(b) Deferred Compensation Plan
• Cafeteria Plan for dental, vision, and dependent care
• Short- and Long-Term Disability
• Life Insurance and AD&D
• Tuition Reimbursement
• Employee Assistance Program
• Bereavement Leave
• Onsite fitness center

Position hiring range:

The salary range for this position is $84,059-$105,074 annually, depending on qualifications. This position will qualify for use of a company-leased vehicle, given the travel expectations.

About the organization:

CIRSA is a public entity self-insurance pool that specializes in providing property/liability and workers’ compensation coverages and services for municipalities and affiliated public entities across the state of Colorado. For more information on CIRSA, please visit www.cirsa.org.

No phone calls, please. CIRSA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, ancestry, age, sex, disability, genetic information, sexual orientation, gender identity, gender expression, military status, or any other status protected by law.